UNICO 20 87 Hotel Riviera Maya
Mza 22 Calle Carretera Federal 307 Chetumal-Puerto Juarez, Km 256+100, アクマル メキシコ
4.5 / 5
口コミ数 : 3425 件
35 口コミより4.5
35 口コミより5.0
35 口コミより5.0
35 口コミより5.0
Hokota M
5 / 5 2018/01/13
カンクン国際空港から車で一時間ほどの場所にあるオールインクルーシブ、アダルトオンリーのホテルです。 サービス、食事、部屋、設備、アクティビティ、ロケーションどれをとっても素晴らしいものでした。専属のローカルホスト(コンシェルジュ)が付き、タクシーの手配やレストランの予約、ルームサービスの手配などスムーズに実行してくれます。 また、部屋の掃除の際に泡風呂と一緒に冷えたシャンパンをセッティングしてくれたり、ホスピタリティに優れています。
Anniversary getaway
5 / 5 2020/05/25
Unico is one of the most amazing places I've ever been. The quality of this resort was beyond our expectations. From the personal service/attention to the food, drinks, cleanliness, pools, and, well, everything, we couldn't have asked for anything more. You definitely don't want to miss out on this resort!
24/7 @ 20°87°
5 / 5 2020/05/21
I truly had a great all around experience. I called to book in order to apply a discount code and the lady helping me was so friendly and very informative. She gave me advice on booking excursions and was a true pleasure to talk with. The resort itself was great! The room was pristine and the public areas were very well manicured and kept up. The pools were great and I could literally spend the whole day relaxing there or at the beach. Organized transportation was easy and timely and most importantly the resort staff were so helpful and so friendly! I definitely recommended the resort to friends and family because it was truly a great experience. I plan on returning for a solo getaway. I felt very safe and enjoyed the relaxing vibe of the whole trip.
オースティン, テキサス州
Umbrella fell into the pool and smashed me in the head
1 / 5 2020/05/20
On July 27, 2019 I was in the Unico Pool area most of the day. Between 4:00-5:00 pm I was in the Unico pool when a resort umbrella fell into the pool and struck me in the head. I thought I had bit my tongue off, and I recall my husband helping me to the side of the pool where it was shallow. He let go of me to call for help and I felt I would drown when he let me go. I recall holding my head. I recall other hotel guests being beside me, and a woman told me she would pray for me. I recall being on the pool lounge and someone had put ice on my head and my husband was behind me talking to a woman. He seemed very worried and I was not sure what was happening. I have been dealing with Ajuscal, (supposedly) Unico's insurance company. I have been given the runaround for 10 months now. No compensation for medical bills, lost wages, my ruined vacation... I have not asked for any compensation for pain and suffering. If you've read this far, I'd also like you to know my husband and I are members of Legendary, and this was our third time at Unico. If you or anyone you know has ever had a head injury you'll appreciate how much this altered my life. I would think twice before going to Unico. While it is beautiful, as many places are, they will not blink if you are injured while you're there. Unico really let me down and WHILE THEY HAVE THE WHOLE INCIDENT ON SECURITY CAMERA and recounted all of this happening, they have not taken care of me in any way.
Daniel R
サンディエゴ, カリフォルニア
5 / 5 2020/05/10
One of the best vacations we have ever had. The staff was always friendly and helpful. Most of the food was just OK, but good enough to not ruin our vacation. Loved the spa services and only paying gratuity made them so affordable.
3425 件中: 1 ~ 5 件目の口コミ

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