- Dreamland The Unique Sea & Lake Resort / Spa
Paradise on earth!!!!!
Highly recommended!!!!. Perfect place. Bungalows are splendid with ocean view and beautiful, sandy beach. Delicious food and wine. Excellent, very helpful and professional manager as well as his staff. We are planning to comeback as soon as possible.
Ewa & Wojtek
Absolute relaxation, unique location, beautiful nature (be prepared for mosquitoes) , wonderful and friendly staff and fantastic cuisine. That's what you can expect from your holiday in Dreamland. The rooms are comfy and spacious in both beach bungalows and water villas. The beach is just perfect and the snorcheling in the ocean is great fun. Loving every day of my stay here!
A paradise managed by arrogant staff.
I am going to break down my review into different categories because not everything about this place is bad.
Resort : the resort is a heaven on earth. It's the most beautiful resort we have ever stayed in. The beach bungalows give you the much needed privacy without compromising the view. They are very spacious and the bathroom with attach outdoor shower is just amazing. They arranged a cot for my baby which was surprisingly amazing. We have stayed in many 5 star and 4 star properties and this one was the best of all. I mean just the property.
Rating : 5 on 5
Food : The buffet was huge and the food was okay. The staff at the restaurant was very attentive and they were very polite and caring.
Rating : 4 on 5
Reception Staff : They have horrible staff at the reception. The staff at the reception was very rude throughout our stay.
You have to buy water on your own from the restaurant which is pretty far. They do not deliver the same to your room. I believe this is very stupid because you anyways gona take our sign on the bill so why not deliver the same to the room and take the sign.
They clean the room as per thier own convenience. I once asked them to clean my room because my one year old kid was about to sleep so I asked them to prioritise our room. I was told that is not possible and it will be cleaned in order.
They were supposed to clean room twice as per their manual. When I asked them why dis they not make the bed in the evening. They said because I might have used DND board again a guess made by the staff. I said never mind and disconnected the call. They called me back and informed me that I asked them not clean the room which is totally wrong. They blamed it on me since I was on vacation I did not want fo argue further I again said never mind its ok.
My wife got a cut while snorkeling. I called them and asked if they have first air. They said they do but my wife will have to walk to the reception and that they cannot send the bandages or first aid to the room. My wife was bleeding alot and was forced to walk to the reception.
I planned this trip for my kid's first birthday. I informed them multiple times even before our arrival over email. They said they will arrange cake and decorate the table. When we got the cake I was surprised to see my name instead of my kids name. When I complained I was told it's okay your name or kid's name doesnt matter.
We had to checkout at 4:45 AM. We were really tired so a guy came to our room to take the luggage.we left the room with the key and our luggage in the room. The guy at the reception started shouting literally that I was supposed to bring the key and am I sure that the key is in the room and blah blah.. He approach again and was like are you sure its in the room? I said it should be he was like what? It should be or it is? That is when I lost my cool and asked to go and check if he wants.
They do not provide basic things like toothbrush, paste, comb etc.
I asked if they hve diaper in their store and they where like no i have no idea you can go and check yourself. I went to the store and the diaper was available. Its your island and your shop. You should not harass your guests this way.
I wanted to extend my stay here just because of the property. The property no doubt is a paradise but then decided not to as the behavior of the staff was very very rude. I would love to visit this resort again just because of the view, the beach bungalow, the peace that you get there but I wont just because the staff doesn't know how to behave.
The resort is over rated as 4 stars. I have stayed in many 5 star and 4 star properties and this doesnt qualify for a 4 star property. It is somewhere between 2.5 to 3 stars.
We have spent 8 days on this island. To be honest I would never recommend to come to this resort. There is almost no beach in front of beach bungalows. Just sand bags lying in front of the bungalows. Food is every day almost the same. Fried chicken, curry... . Don ´t wanna even talk about the plastic deserts. Water bungalows are OK. But very narrows steps into the sea and also it is quite difficult to access the stairs from the sea. No mini bar. Refrigenerator in the room is almost no working. All inclusive programm is also very poor. Over all we are very disappointed and wouldnt come back even for free!
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