Raya Heritage
157 Moo 6 Donkaew, チェンマイ タイ
4.5 / 5
口コミ数 : 88 件
総合評価
価格
35 口コミより4.5
客室
35 口コミより4.5
清潔感
35 口コミより5.0
サービス
35 口コミより4.5
true
最近の口コミ
ユーザー情報
Thanapatana-OOH
バンコク, タイ
Truly Relaxing
5 / 5 2021/03/13
We have been to Rayavadee in Krabi and was told that there is a promotion for Raya Heritage Chiangmai. We have a sneak peak at the website and fell in love right away. The hotel is cleverly designed to be a sanctuary in Mae Rim district, on the bank of River Ping. When arrived, we were greeted by the staff who call us by names (our name LOL) and they have shown us to our room which was on the second floor. The design of the hotel makes it looks like a ground floor even though it is elevated. Every time we walk passed by the staff, they smiled, looked into the eyes and said Sawasdee jao (or krab) which is not the case at the other five star hotels. The lobby is designed to give an instant relaxation for the arrival guests. The breakfast is enormous selection of à la carte. And the high tea is very reasonable in price. The services are excellent and beyond expectation. We are in love with the group and will come back. Who cares about the pollution when we have the hotel where we can stay all day without being bored. Oh... by the way, the MASSAGE at the spa - unique. My partner who has been living in South East Asia for 30 years said it was his best massage.
ユーザー情報
Iampanad
バンコク, タイ
利用目的
友達との旅行
Nice Hotel
4 / 5 2020/11/17
The hotel is very nice with so many details that very impressed during my stay. I really like the tea that is in room complimentary. They are all herb tea .. and smell so good. only thing that make the hotel miss out the full score is the breakfast. There is not tasty at all.
ユーザー情報
ChaicharnD
バンコク, タイ
利用目的
カップル・夫婦
Romantic boutique with river view hotel
5 / 5 2020/10/30
We spent 3 nights here in Huen Bon Suite room. The room is well decorated and has nice balcony with sofa overlooking river. The service is excellent. The bar, restaurant and gym is perfect. The a la carte breakfast is the best and have a lot of international food.
ユーザー情報
NancyNPH
バンコク, タイ
Such a pretty hotel, unfortunately not enough...
2 / 5 2020/09/28
I had a mixed feeling writing this review...after a visit to its sister hotel - Rayavadee Krabi, I do have a very high expectation with this hotel group. Things went pleasantly until about 30 mins after checked-in when I decided to go to the front desk to order an (in-room) afternoon tea for my parent which after 1 hour did not get served. I called to check with the front desk, the staff told me that NO ONE KNOWS about the afternoon tea...and if I want to order they will send someone to take an order...it was already 4.30 pm. There were 3 people at the front desk when I made the order, one of them actually came after me to let me know that the government's "Travelling Together" (เราเที่ยวด้วยกัน) programs (which it help subsidize 40% of the expense) does not apply to this in-room dining which I confirmed it was ok. Apparently it was a communication mistake where the staff made it sounded (to me) like it was my fault and non of them know nothing about. It did turn me off to all other services and the hotel as a whole. If it was not for my parent, I would seriously check-out. Later, I noticed many staffs did not make eye contact... no greeting... nothing like Rayavadee Krabi!! The hotel is so pretty and nicely put together but that's about it... Not recommended in anyway... Note: After my complain with the GM, a bottle of Prosecco and afternoon tea set got sent to the room. We did take it. Still not sure if it make up for the disappointment...but thank you ka.
ユーザー情報
PeterQasr
ボプート, タイ
利用目的
カップル・夫婦
Amazing stay, incredible design...
5 / 5 2020/09/22
Just stayed 2 nights at the Raya Heritage in Chiang Mai after spending 4 nights at their sister property in Chiang Mai, Old Town. The resort design is incredible, rooms are very well appointed and the balconies are with big daybeds and amazing river views. Staff is very friendly, yet they could have gone more out of their way, certainly have to consider the current situation and very low room rates. E.g. the bar has a very hip and fancy design yet no river view due to the planting and a very dark atmosphere. They do have a beautiful terrace overlooking the river just above the bar but no bar drinks can be served as policy, the staff got an exceptional approval from Management which was highly appreciated. Our airport transfer was at 3pm, got an 1 hour late check out which again was highly appreciated yet when check out no options were given where we could spend the remaining 2 hours, where to relax or even refresh, just a nice: See you at 3pm. Food in the restaurant was not what we expected, but to be fair it could be a personal taste/expectation issue, food at Tamarind Village was excellent. Anyway only small comments and overall an incredible stay. Will definitely recommend and come back.
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