メルキュール ボルドー サントル
5 rue Robert Lateulade, ボルドー フランス
4.0 / 5
口コミ数 : 209 件
総合評価
価格
35 口コミより3.5
客室
35 口コミより4.0
清潔感
35 口コミより4.5
サービス
35 口コミより4.0
true
最近の口コミ
ユーザー情報
kamiyanaoaki
京都市, 京都府
利用目的
出張・ビジネス
良かったです
4 / 5 2019/07/21
チェックインもチェックアウトも非常にスムーズに行えた。 朝食が非常に美味しい。 日本のホテルとは異なり、歯ブラシなどのアメニティがないので、そういった情報を出発前に知りたかった。
ユーザー情報
simone6771
パリ, フランス
利用目的
家族
平均的ビジネスホテル
2 / 5 2019/07/05
部屋の設備も眺望も印象に残ることは何もないが、とくに大きな不満もないツアー向けホテル。カテドラルやボルドー美術館までは歩いて行ける距離。トラムの駅も近い。大型スーパーマーケットに隣接。ただしスーパーの生鮮食料品処理場にも隣接しており、周辺を歩くと生ゴミの悪臭がすることがある。
ユーザー情報
SWMBordeaux_France
Bordeaux, France
Mercure Bordeaux Centre
4 / 5 2021/02/07
Staff very helpful and adhering to Covid-19 rules. Hotel was clean with all necessary means to keep Covid at bay! Meals, ie dinner/breakfast were taken in room. We had to collect dinner when telephoned by staff but breakfast was delivered to room at specified time. It was all very efficient and friendly. Would recommend hotel to friends for visit to Bordeaux as its very central for walking to City Centre and commerce. Obviously even more so in non-Covid times. Our second stay at hotel for visits to Prefecture which is 3 min. walk away.
ユーザー情報
samiakhan
ドバイ, アラブ首長国連邦
利用目的
カップル・夫婦
Excellent hotel in perfect location.
5 / 5 2020/08/10
Loved this hotel. Very clean, large clutter free bedroom, good bathroom with a bathtub, friendly and helpful staff. We stayed in this hotel for 3 nights and everything was good, the bed was comfy, bedroom n bathroom were spotless, housekeeping did a great job, breakfast buffet was yummy BUT they only had scrambled eggs (no omelettes/fried eggs) and unfortunately the egg boiler machine wasn’t working so there were no boiled eggs either, I requested the staff if they can get an omelette or boiled eggs for me as I couldn’t eat dairy. They said it’ll be separate as omelette and fried eggs aren’t included in the buffet. I said ok, not a problem. All three days i had eggs for breakfast, the chef was so sweet, she made special omelettes for me and when I was checking out, I found out they didn’t charge me for eggs at all. It was all complimentary. Super hospitality and super courteous staff. THANK YOU!!! Tram and bus station is nearby (hardly 3-5 min walk). The ONLY thing my husband and I DID NOT like was when the girl at the reception asked for the debit card and blocked 150 Euro as security deposit IMMEDIATELY without even informing us or asked for permission when we checked in and handed a receipt to me. When i asked her why has she made a transaction of 150, she said 50 euro per night. She didn’t tell us that before. I told her we have been staying in Accor hotels since last 20 days and every hotel took our card as security deposit but none of them actually blocked any amount. She said the amount will be released and it’ll be shown in my account INSTANTLY. She should have informed us BEFORE making the transaction. When we checked out they unblocked the amount. HOWEVER it took almost 5 working days to get the amount back into my account AFTER checking out. Overall we enjoyed our stay and would love to stay in the same hotel again.
ユーザー情報
chlonot
利用目的
カップル・夫婦
Great for a weekend
4 / 5 2020/07/22
Service was very nice and helpful. Not too far from main Bordeaux tourist area, about a 10 minute walk. No lotion or conditioner in the room or upon request, so come prepared. Breakfast good, not many vegetarian options. Great stay, very comfortable and very clean.
209 件中: 1 ~ 5 件目の口コミ

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