ベストウエスタン ホテル ホーフグート シェテルネン
Hoellsteig 76, ブロイトナウバーデン ヴュルテンベルグ州 ドイツ
4.0 / 5
口コミ数 : 477 件
総合評価
価格
35 口コミより4.0
客室
35 口コミより4.0
清潔感
35 口コミより4.5
サービス
35 口コミより4.5
true
最近の口コミ
ユーザー情報
Happiness810220
千葉市, 千葉県
クリスマスマーケット見学
4 / 5 2019/12/22
ツアーで訪問しました。ラヴェンナ渓谷のクリスマスマーケットを見学するためです。入場料は5ユーロです。渓谷の上を列車が走り、橋の下でマーケットが開かれています。灯りがいろいろと変わり美しかったです。
ユーザー情報
ponpoko0377
東京都
利用目的
家族
清潔なホテル
5 / 5 2018/07/30
車で行きました。大きな道路沿いに立っていますが、奥まっているので車の騒音は聞こえません。近くにスーパーなどはありませんが、ホテルにはレストランもついていて、小さな黒い森の特産土産物屋などがあり、不自由はありません。
ユーザー情報
Nano8369
Yokohama-shi, Kanagawa, Japan
利用目的
一人旅
クリスマスマーケット立地が良い
4 / 5 2014/12/29
ブライトナウのクリスマスマーケットのの目の前のホテル。 ベストウエスタンらしく明るく清潔。フロント棟と別棟のシングルでした。 バスタブが無くシャワーのみでした。 WiFiありですが繋がりにくいので窓側でアクセスすると良いです。 ポットはクローゼットの中の上の段にありコーヒーや紅茶が飲めます。 朝食は種類が多く大変良かったです。 従業員はフレンドリーでサービスも良かったです。 鍵が中々開かないのでフロントで施錠のやり方を聞くと良いです。 ホテルの前にガラスショップとお土産物屋がありますが早く閉店するので時間を調べると良いです。
ユーザー情報
amit y
ミュンヘン, ドイツ
Horrible
1 / 5 2020/10/27
Though the service in the restaurant is impeccable, the room service is below below avg. no attention to the detail. Stayed in Room 414 and the first thing i noticed was that the cleaning was not as per the standard of a 4 star hotel. The lady at the reception during check in was rude and behaving as if she was doing a favor for us. After our arrival she informed us that there are no places in the restaurant which is absurd and never heard that a hotel is not capable to serve their own guests. Even after that she didn't even offer a room service and we were forced to go outside the hotel after a long journey Service at the restaurant and at breakfast was very professional and polite. Hygiene was in the focus. Hotel service needs a massive improvement including the staff, cleaning standards & sttention to the details We paid 682€ for a tiny room -414 for 2 adults. The bed was so small that not even one night we were able to sleep properly. The remote control for the TV in the room looked like not been cleaned in 50 years. The whole set up in the bathroom doesn't make any sense. the bath fittings are wobbling and falling apart. there is not space to wash your face and hands as you have to put your head between the sink and the mirror. There was no water offered in the room. Even after being instructed to clean the room , it was not cleaned and we had to use the same towels from the floor. Apart from the hotel being in nature and in a nice location and a good experience in restaurant it is not something which is as per the standards of a 4 star hotel. Had better experiences in a bag packers than this hotel.
ユーザー情報
GillM496
Belgium
Nice rooms, lacking service.
3 / 5 2020/09/15
Pluspunten · Clean and spacious rooms in a new building on the site, probably because we chose this type of room. Minpunten · We booked this hotel because they had two restaurants for dinner, since we planned to eat on the site this was ideal. Upon our arrival and we enquired about the restaurants they said one was closed and the other one was fully booked. They told us to go eat elsewhere, this was not an option for us as I don't want to eat dinner in full motorcycle gear. Take-away in their restaurant was not available and they would not help us. After putting pressure on the front office staff they agreed "by big exception" to prepare us a schnitzel which we could take to our room. IN NO WAY (we did not ask this) would they bring it to our room. We wanted to have a drink in the bar.... Nope also closed. Room cleanliness: There was lipstick on a glass which did not belong to us.
477 件中: 1 ~ 5 件目の口コミ

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