グラン ホテル バルシーノ
Jaime I , 6, バルセロナ スペイン
3.5 / 5
口コミ数 : 115 件
総合評価
価格
35 口コミより3.5
客室
35 口コミより4.5
清潔感
35 口コミより4.0
サービス
35 口コミより4.0
true
最近の口コミ
ユーザー情報
eeeeiko
利用目的
家族
綺麗で立地のいいホテルです
3 / 5 2018/03/17
母と久しぶりの旅行でのバルセロナ!このホテルに泊まらせていただきました♪立地最高で、不安を感じることなく夜中まで観光に食事にと出かけることができました♡お部屋に関しても、バスタブがないことは残念でしたが(子供連れは厳しいかなと思います)お部屋も綺麗で快適でした。道に面してましたが、騒音も気になりませんでした。また朝起きてから準備をするのにスペインの街並みを見ながらできて非常に満足でした。周りにもレストランがたくさんあり困りません。 フロントについてですが、昼間のフロントの方であまり感じ良くない方がいましたが…。。四つ星なら我慢できるかなという程度でした。
ユーザー情報
PearlTravelEgypt
アレクサンドリア, エジプト
nothing but location
3 / 5 2020/03/22
I wonder why it is rated a 4 stars' hotel? The service was shocking!! The breakfast is typically a 3 stars facility, and the rooms are tiny. The one good thing is the proximity to Ramblas and Catalonia square.
ユーザー情報
PattyPPA
ピッツバーグ, ペンシルバニア州
Excellent location, service and accommodations
5 / 5 2020/03/18
I received a warm and speedy welcome upon my arrival on March 13, 2020. The staff easily spoke several languages. I love the ambiance of these European rooms with marble in contrast to carpeted floors. So, of course, one can occasionally hear sounds. I was simply delighted with my ample room which faced the front street and two doors opening onto a balcony. I loved leaving both open for fresh air and to see and hear the sounds on the street. The hotel is located in the popular Gothic Quarter and was convenient to absolutely everything. Breakfast offered substantial hearty numerous options including cava and many choices for the perfect cup of coffee too. My stay coincided with the coronavirus and the staff readily added on an extra night since my flight was cancelled back to the USA. Subsequently, it was necessary to move to an adjacent sister hotel that final night as accommodations were being consolidated in the area. However, it was seamless, the staff worked as a team and I was in a comparable new room, practically at the snap of a finger. Finally, since the only options were food were takeout, several staff quickly went out of their way to help me overcome an issue with a local food delivery app. I would definitely return to this charming, perfect boutique hotel on my next trip.
ユーザー情報
T2988HEalexandrac
利用目的
カップル・夫婦
Horrible service
1 / 5 2020/03/11
HORRIBLE CUSTOMER SERVICE, rude employees. They have zero compassion or cooperation with their customers. Our honeymoon through Europe, ending in Italy had to be canceled due to lockdown from the Coronavirus. This hotel was the last thing we needed to cancel. The staff refuses to offer a refund or to rebook us for future dates. One staff member even hung up on us in the middle of our conversation! We will lose an incredible amount of money because travel insurance doesn’t cover Epidemics. All other businesses and airlines have been flexible EXCEPT this hotel.
ユーザー情報
Diane M
ハーバーフォードウェスト, イギリス
Superb location
5 / 5 2020/03/04
Stayed here for four nights bed and breakfast. Staff were excellent, very helpful at all times. The hotel was immaculately clean and we thoroughly enjoyed our stay there. The bed room was an excellent size and the shower was super. We stayed n the third floor with a little balcony over the Main Street. Street noise was minimal. Breakfast was hot and plentiful...always being refilled. Staff were lovely, juggling to do two or three jobs at a time. Hotel was just behind the main Cathedral, a stones throw from the Metro and a bus stop for the hop on and off bus...there are two available but practically follow the same route. It was ideal for exploring. My husband and I would totally recommend this lovely 4 star hotel. There were no complaints at all .
115 件中: 1 ~ 5 件目の口コミ

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