ノボテル ケアンズ オアシス リゾート
122 Lake St, ケアンズクイーンズランド州 オーストラリア
4.0 / 5
口コミ数 : 102 件
総合評価
価格
35 口コミより4.5
客室
35 口コミより4.5
清潔感
35 口コミより4.5
サービス
35 口コミより4.5
true
最近の口コミ
ユーザー情報
Daydream23817297018
岡山市, 岡山県
利用目的
家族
パフェクト
5 / 5 2020/03/30
立地はいいです。歩いて繁華街に行けます。部屋にはスリッパと歯ブラシがないです。シャンプーなどがありました。コンセントはオーストラリア仕様なので、変換プラグが必要です。フロントで借りられるが、usbタイプのものしかないです。
ユーザー情報
NewTravelJourneys
クイーンズランド州, オーストラリア
利用目的
出張・ビジネス
Management listens
4 / 5 2021/01/23
The resort has a fun feel with happy vibes. The pool area is great for families and children. The swim up pool bar has a great selection of refreshing cocktails. I have stayed here twice. The rooms are clean, bathrooms clean and are great for short stays. The necessary items are provided. Management is more than happy to listen to genuine feedback and find proper resolve. The manager is fabulous.
ユーザー情報
Mulva13
ケアンズ, オーストラリア
利用目的
家族
Locals stay
4 / 5 2021/01/16
I booked the Novotel Oasis to stay the night as a local with the intention to celebrate my teenage daughters birthday at the poolside area. The service I received when I called was excellent! I can’t recall the ladies name but she was fabulous. Went though a heap of options with me and took note that is was my daughters birthday on the day we were staying. I booked a deluxe double with a pool view with breakfast. Upon my arrival the reception staff were great and very helpful. The poolside bar staff were busy but still tended to my every need and the party was a success. The room was very clean and as advertised. The biggest surprise was they had taken the time to leave a beautiful piece of chocolate cake and a birthday card for my daughter in the room with a complementary bottle of wine (for me) in the fridge. Wow! Such a lovely touch and thank you. The included breakfast was pretty good. Minus the cost that breakfast would’ve cost me in the restaurant made it well worth the room rate. I cannot fault the staff in anyway they were all courteous, friendly and extremely helpful. The only negatives I have are- not a compendium in site. I had no idea if they offered any room service, local recommendations tours etc. Nothing to advertise the Aquarium that was right next door or even a town map. Clearly I don’t need one but tourist would. Secondly I emailed their site prior to ask if there was an option to use their BBQ’s for a sausage sizzle for the party instead of ordering off the menu. I have been there in the past when they did a bbq pack for guests and wondered if that was still available. No one answered my email. All in all this is a great hotel that really look after their locals. Highly recommend.
ユーザー情報
lisak880
アデレード, オーストラリア
利用目的
家族
Would recommend
4 / 5 2021/01/15
We recently had an 8 night stay, hotel is centrally located, rooms are clean with lots of space, pool area is lovely with lots of sun lounges & other seating, breakfast was nice with a good variety of choices & the dinner specials are great, especially steak night, most staff are helpful & friendly but unfortunately we experienced a rather rude & abrupt staff member at the bar (she wasn’t wearing a name badge), we then avoided her serving us for the rest of our stay, on a positive note I would still recommend staying at this hotel.
ユーザー情報
jbrough79
ブリスベン, オーストラリア
利用目的
家族
A great family focused resort
5 / 5 2021/01/11
We had a few nights here on our way back home. The facilities are clean, well presented and the focus is definitely on families and spending time around the lagoon pool. The swim up bar is fun for the kids and adults alike. Food was good and reasonably priced, the service from all the staff was excellent. Adjoining rooms made life a little easier for a family of four but make sure you request it at booking as they go quickly with the view of the pool.
102 件中: 1 ~ 5 件目の口コミ

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