EKHO Surf
Beach Road, ベントータ スリランカ
4.0 / 5
口コミ数 : 1295 件
総合評価
価格
35 口コミより4.0
客室
35 口コミより4.0
清潔感
35 口コミより4.0
サービス
35 口コミより4.0
true
最近の口コミ
ユーザー情報
kerryleer2018
サウスヨークシャー州, イギリス
利用目的
カップル・夫婦
Paradise
5 / 5 2020/03/29
I returned from EKHO Surf on Monday 23rd March, I cannot praise this hotel enough. This was my first visit to Sri Lanka and it will not be my last. I was looking for 2 weeks complete relaxation and could not have picked a better hotel. The hotel is set on the beach, which is stunning ansd we spent our days taking leisurely walks in either direction on the beach and due to the circumstances only saw a dozen others at the most at any one time. The hotel is lovely, the public areas are spotless and all the staff are all very helpful. The rooms although comfortable could do with an update but don't let that put you off, the people and facilities make up for the rooms. We stayed b&b and the breakfast was more than adequate with enough choices for all. There are a few restaurants outside of the hotel that you can use on an evening which were all ok. This is a quiet location and is all about the beautiful days, if your looking to come and party on a night that this area us not for you. From 6pm on Friday 20th the whole of Sri Lanka was on lockdown due to coronavirus, you were unable to go outside of the hotel but could still use the beach and the rest of the facilities at the hotel. The reception staff were extremely helpful, supporting Dexter our rep to arrange alternative flights and pass on any messages once) alternative arrangements made. I loved the hotel, the country and the people and will definitely return in the future as this island has so much to offer. Heres hoping all the staff and their families keep safe and well. Many thanks.
ユーザー情報
Tracey R
チェスターフィールド, イギリス
wonderful setting
5 / 5 2020/03/24
great place and location right on the beach, fantastic staff lovely rooms, great selection of food reception staff pulled out the stops for fellow travelers whos travel plans were changing by the minute in the wake of corona virus
ユーザー情報
drvir
ムンバイ (ボンベイ), インド
利用目的
カップル・夫婦
SO MUCH POTENTIAL..
3 / 5 2020/03/22
There are 4-5 resorts on this beautiful stretch of prestine sand and clean water, makes for a perfect setting for a family or a couple retreat alike, having said this we chose to stay at the Ekho surf cos of 2 reasons , no.1 being its set up by the beach, no other resort comes as close to the beach as this one, most of the rooms directly open towards the beach and the access is super easy and convenient , secondly the price point is perfect , not too expensive neither too cheap, hence it lacks a lot of things that can be done to make this a world class properly , MANAGEMENT PLEASE PAY HEED, the following pointers will TAKE YOU A LONG WAY.. 1) please increase your staff , you guys are most definitely short on staff, the present staff is just too overworked to provide optimum or good service . But they are efficient and hardworking , but the service can be much better if you increase your staff 2) some areas of the property need fixing Some doors , paint jobs , furniture etc looks old , can be revamped to give it a better feel 3) water sports:- as you guys are so close to the beach you’l can have your own water sports, there are a bunch of men to the right of the pool in a small shack who HOUND you the moment you goto the beach BEWARE:- they will want to overcharge you and charge you excess money for their water rides, if you don’t take it they get angry and also disrespect you The resort should throw these Unruly people who are trying to fleece the resorts customers at every given opportunity , it just gives a very bad name to Ekho. Goto the adjacent water sport operators outside the other resorts for a better experience . 4) Please have your own transport :- the hotel does not have their own vehicle/transport, they will give you some taxi guys number and then you gotta negotiate the price with them, it really inconvenient . Any good resort has their own transport vehicle . Having said these things, if the resort pays heed to them and makes the necessary changes , this resort can be world Class and even compete with the Taj property next to it, purely cos it’s biggest advantage is that it is right there on the beach, and that’s what you are looking at when you choose a place for a beach holiday . So I hope I see a better Ekho surf next time I visit The Emerald Isle .
ユーザー情報
paulree25679
リーズ, イギリス
We would highly recommend
5 / 5 2020/03/20
The rooms and the property are beautiful. Effortless yet perfect. Sleek and not overdone. The staff is super-friendly and attentive especially helpful guy Dulaj from reception. We have to give out a shout to chef Rohana, who whilst in possession of the most endearing smile you will ever see, is also a marvelous cook, and capable of providing tasty and healthy food that fit in with our dietary needs (my wife is gluten and dairy free). Best of all was the special cake he made for wedding anniversary - which was just yummy!! Food and Beverage manager Mr.Prashantha gave us a warm hospitality ever Thank you very much for your service We stay in standard room, which is our favorite, however all rooms appear to be well equipped, and obviously spotless and clean. The pool is large, and gardens beautiful, and don't worry about the train track. The trains are sporadic, so in our mind, simply a charming occasional distraction. We would highly recommend it. Thanks so much!
ユーザー情報
JoelJit
利用目的
家族
An experience of a lifetime!!!
5 / 5 2020/03/15
We visited EKHO SURF for the first time... & boy... IT WAS THE BEST!!! We were warmly greeted by Kumudu and only when we reached the room did we realise that there was a surprise awaiting us...we’ve been upgraded from a standard room to deluxe room. I will fail miserably if I do not mention that the staff went the extra mile in making extra dishes just to suit my child, so that she could enjoy the food too, just as we enjoyed the massive spread of food. The food was incredible. More than anything it’s THE STAFF OF SURF.... they are simply FANTASTIC, every one of them, from the security to the managers who really made our stay memorable!!! A big big thank you team EKHO SURF, Kumudu, Sampath & the Restaurant Manager for making this stay “an experience of a lifetime”.
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